Timeshare Cancellation Companies and the BBB

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Unforeseen circumstances affect your schedule, and things don’t go as planned. Sometimes, we must postpone that meeting or cancel an event or vacation. What do we do when we find ourselves in such a situation? What do you do when you have a timeshare you no longer need? You contact one of the best timeshare cancellation companies.

Yes, there may be options. There are ways to get out of a timeshare that you no longer need. But are these options all legit?

The Better Business Bureau is the best place you should check to see whether or not a company is legitimate. Things you should look for on the BBB website– length of time in business, accreditation, star rating, review history, and complaint history. You should find a business that has been in business 5+ years and is accredited by the BBB. You should look for at least A rated business on the Better Business Bureau site. The reviews on the BBB should be overwhelming positive, though there will almost always be at least some bad reviews.

Selling your timeshare may look appealing but let’s be careful; there are a lot of scams out there. Canceling your timeshare is another option, and a perfect one at that. There are timeshare cancellation companies that allow you legally get rid of your timeshare contract.  

Now the big question is, how do you know which of these timeshare cancellation companies is the best? To save you the stress and hassle, we have conducted intense research to identify the best timeshare cancellation companies, and we’ll share them with you here. 

What is a Timeshare Cancellation Company and Why is the BBB Important?

Before we present the list of the best timeshare cancellation companies, wouldn’t you like to know what timeshare cancellation companies are, even if the name makes it so glaring already?  You should also know why the BBB is an extremely important factor when doing your research. 

Terminating your timeshare contract could be a lot of work and stress, but having the right company or organization handling it on your behalf, makes it easily feasible while you have to do nothing.  There is no better place to look for this than the BBB website. The Better Business Bureau is a place where customers go to solve disputes with businesses, and also many customers leave reviews on the BBB site.

Legitimate timeshare cancellation companies WILL NOT help you sell your unwanted properties. This is because there is little to no resale value. What timeshare cancellation companies help you to do is to legally get out of contracts and mortgages

The Best Timeshare Cancellation Companies

Now, for the moment of truth. What are the best timeshare cancellation companies? Honestly, there are a lot of rotten eggs spoiling the batch here, but the good thing is we can pick the good ones out. 

Based on the Better Business Bureau rating, customer reviews, and other factors, we can identify and outline some of the best timeshare cancellation companies. Below are some of the best timeshare cancellation companies.

  • Wesley Financial Group

Wesley Financial Group has been operating since 2012 and has locations in Tennessee and Nevada. To begin with, they give their clients free consultations to see if they can help them get out of their timeshare contract.  Wesley is one of the few good companies that does not have BBB accreditation. We let Wesley slide on this, as they still have tons of positive reviews on the BBB.

Furthermore, Wesley Financial Group is gurus in eliminating timeshare mortgage contracts. This is not something you see in all timeshare cancellation companies. This company claimed to have a 97% success rate and made a full refund to the remaining 3% which are not succesful.

In other words, they offer 100% cashback to clients who they were not able to help terminate their timeshare contract. The BBB rating of Wesley financial group is an A+.

Unlike what we see with many timeshare cancellation companies, Wesley Financial Group uses an advocate model rather than an attorney. The advocate model writes letters, makes phone calls, and represents the client in the timeshare contract with the obligation to release them from the contract. 

We figured the entire process was short and easy based on Wesley’s timeshare cancellation reviews. One of the comments said that ‘it involves a simple four steps process: the initial consultation, account review, account resolution, and the successful termination of the contract.’

  • Sapphire Timeshare Cancellation 

Sapphire has been in business since 2018 and is established in Orlando, Florida. This timeshare cancellation company has not offered a single escrow payment since January 2020, and some clients may find this a deal-breaker. You shouldn’t find this as a deterrent, as companies will draw upon the money you have put down as more and more work is completed. Furthermore, involving an escrow service is not cheap, and that expense is usually passed on to the customer.

Sapphire timeshare is keen on communication. No matter how long it may take them to settle the case and terminate your timeshare contract, they always keep open communication with their clients to report the progress and reassure them that their timeshare contract will be canceled in no time.

It is also noteworthy that sapphire timeshare cancellation does not transfer, sell, buy or rent timeshares. They solely rely on and utilize consumer protection law to get their clients out of a timeshare contract. 

BBB reviews of Sapphire Timeshare Cancellation show that the company performs brilliantly in canceling timeshare contracts. However, it is not BBB accredited. Their rating has recently been going back and forth between B+ and A, so that does present a slight concern.

  • Newton Group

They are one of the oldest timeshare cancellation companies in the United States, operating for over 15 years. They began operation in 2005 and since then have terminated several thousand timeshare contracts. 

With over 15 years in operation, they have enough experience to terminate your timeshare contract regardless of how complicated it may appear. They make this apparent on their site with testimonials from clients. 

Newton Group has affiliations with a partnering law firm, which it utilizes to the best of your advantage in canceling your timeshare. They present every available option to ensure your timeshare contract is canceled as soon as possible. 

With Newton Group, you can rest assured of a unique timeshare cancellation service at an affordable rate. It even gets better as they offer legal services at no extra cost. 

Newton Group attorneys provide several cancellation options, which your attorney is to review, provide legal advice, and make possible claims. From their experience and top-notch services, you can tell that this company will get nothing less than an A+ BBB rating.

  • Timeshare Specialists 

Here is another timeshare cancellation company that has been in business for over 15 years. Timeshare Specialists is based in Bozeman, Montana.

They offer their clients free consultation and multiple timeshare exit strategies, one of which is listing your timeshare for sale. Putting up a timeshare for sale is generally a red flag. Timeshare Specialists partners with an escrow company and, to this end, do not receive full upfront payment. Instead, they only receive full payment when your timeshare cancelation paperwork is done. Though there are instances where they are likely to obtain partial payments from the escrow services when part of the service is completed,

You must note that Timeshare Specialist may not assist you if you have a late mortgage payment or an outstanding maintenance fee. Timeshare specialists score an A+ in the BBB ratings at the time of this writing.

  • Resolution Timeshare Cancellation

This one is somewhat new as it was established in 2019 and is based in Orlando, Florida. Even though it is a new company, Resolution timeshare and the Better Business Bureau have not had any altercation whatsoever. However, with less than three years in business, old-time timeshare owners may be skeptical about working with Resolution Timeshare Cancellation. 

Indeed, you want a level of trust, but the good thing is they are A-rated with the BBB, so you can rest assured that they are up to the task. Furthermore, they offer an escrow payment option which means you are slightly more safe from scams. They will only receive all of your funds when all of the work is completed, though they may receive partial payments as they continue to work.

Resolution Timeshare Cancellation recommends you first contact their Resort to see if there is a voluntary cancellation program. In addition, they partner with a law firm in New York to provide their clients with legal assistance. 

How to Get Out of a Timeshare 

There are many ways to eliminate a timeshare contract legally, but one has to be careful not to fall for scams. And even after meeting a legit company that offers timeshare exit, cancellation or elimination, you must speak with them directly and get a feel of the kind of company that you are dealing with.

So how do you get out of a timeshare? We have listed some of the ways that customers attempt to get out of their timeshare contracts.

  • Rent it Out (you will continue to lose money every year, and go through a tremendous hassle in the process.)
  • Request that the Resort Take it Back (It never hurts to ask, but rarely happens)
  • Give it Away (do you really want to burden someone else with mortgage and/or maintenance fees?)
  • Sell it (Good luck, there are thousands of timeshares that are listed on ebay. Many of them don’t sell at all)
  • Hire a Timeshare Cancellation Company. The best option as you will permanently eliminate your debt and or maintenance fees.

Again, please check out the BBB to get a better grasp of the company reputation. 


Getting out of your timeshare contract may seem impossible, especially if the resort told you at the beginning of the contract that it is a lifetime contract. Regardless of what you might have heard and seen, canceling your timeshare is very much possible. However, as we have emphasized earlier, be careful of scams and ensure you hire a timeshare cancellation company that is well rated on the BBB,